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Import: Contacts

Bureau of Customs

Office of the Commissioner
G/F, OCOM Bldg., Port Area
Manila, Philippines
Tel: [63] (2) 705 6052, [63] (2) 705 6067
Email: helpdesk2@customs.gov.ph
Contact Directory: www.customs.gov.ph/about/directory
Web: www.customs.gov.ph

Department of Trade and Industry

361 Trade and Industry Building, Sen. Gil Puyat Avenue
Makati City, 1200 Philippines
Tel: [63] (2) 751 0384
DTI Call Center: [63] (2) 751 3330
Web: www.dti.gov.ph

Bureau of Trade Regulation and Consumer Protection

Office of the Director
2nd Floor, DTI Building, 361 Sen. Gil Puyat Avenue
Makati City, Philippines
Tel: [63] (2) 751 3233, [63] (2) 751 3288
Email: btrcp@dti.gov.ph
Web: server2.dti.gov.ph

Philippine Shippers’ Bureau (PSB)

2nd Floor, Trade and Industry Building
361 Sen. Gil J. Puyat Avenue
Makati City, Philippines
Tel: [63] (2) 751 3304, Ext. 2212 or 2213
Web: server2.dti.gov.ph

Bureau of Import Services

3rd Floor Tara Building, 389 Sen. Gil J. Puyat Avenue
Makati City, Philippines
Tel: [63] (2) 896 4431, [63] (2) 986 8972
Email: thebisdirector@yahoo.com.ph
Web: server2.dti.gov.ph

Philippine Exporters Confederation, Inc. (Philexport)

ITC Complex, Roxas Blvd. cor Sen. Gil Puyat Ave.
1300 Pasay City, Philippines
Tel: [63] (2) 230 5555, [63] (2) 833 2532, [63] (2) 833 2533, [63] (2) 833 2534
Fax: [63] (2) 831 3707, [63] (2) 831 0231
Email: communications@philexport.ph
Website: www.philexport.ph

Bureau of Internal Revenue

BIR National Office Building
BIR Road
Diliman, Quezon City, 1116 Philippines
BIR Contact Center: [63] (2) 981 8888
Email: contact_us@cctr.bir.gov.ph
Website: www.bir.gov.ph

Environmental Management Bureau

Department of Environment and Natural Resources
Visayas Avenue
Diliman, Quezon City, 1116 Philippines
Tel: [63] (2) 928 1185, [63] (2) 920 2263
Email: emb@emb.gov.ph, erlinda_gonzales@emb.gov.ph
Website: www.emb.gov.ph

The World Bank (Philippines Office)

World Bank Office Manila
26th Floor, One Global Place
5th Avenue corner 25th Street
Bonifacio Global City, Taguig City, Philippines
Tel: [63] (2) 465 2500
Email: comphilippines@worldbank.org

Tariff Commission

5th Floor, Philippine Heart Center Building
East Avenue, Diliman 1100 Quezon City
Metro Manila, Philippines
Tel: [63] (2) 433 9553
Email: info@tariffcommission.gov.ph
Website: www.tariffcommission.gov.ph

International Organizations

International Electrotechnical Commission (IEC)

Mailing Address:
PO Box 131
CH-1211 Geneva 20
Switzerland

Visiting Address:
3 rue de Varembé
CH-1211 Geneva 20
Switzerland

Tel: + 41 22 919 0211
Contact Form: www.iec.ch/contact?id=40499
Web: www.iec.ch

International Trade Center (ITC)

Mailing Address:
Palais des Nations
1211 Geneva 10
Switzerland

Visiting Address:
54-56 rue de Montbrillant 

1202 Geneva
Switzerland

Tel: (41-22) 730 01 11
Contact Form: www.intracen.org/contactus
Web: www.intracen.org

International Trade Administration (ITA)

1401 Constitution Avenue NW
Washington, DC 20230
United States

Tel: (202) 482 2867
Email: publicaffairs@trade.gov
Web: www.trade.gov

International Federation of Freight Forwarders Associations (FIATA)

Rue Kléberg 6
1201 Geneva
Switzerland

Tel: +41 22 715 45 45
Email: info@fiata.org
Web: www.fiata.org

Food and Agriculture Organization (FAO) of the United Nations

Viale delle Terme di Caracalla
00153 Rome
Italy

Tel: [39] 06 57051
Email: FAO-HQ@fao.org
Web: www.fao.org

World Health Organization (WHO)

Avenue Appia 20
1211 Geneva

Switzerland

Tel: +41 22 791 21 11
Web: www.who.int

World Customs Organization (WCO)

Brussels
Belgium

Tel: +32 (0) 2 209 92 11
Contact Form: www.wcoomd.org/en/contact-us.aspx
Web: www.wcoomd.org

World Trade Organization (WTO)

Centre William Rappard
Rue de Lausanne 154

CH-1211 Geneva 2
Switzerland

Tel: +41 (0) 22 739 51 11
Email: enquiries@wto.org
Web: www.wto.org

International Organization for Standardization (ISO)

Chemin de Blandonnet 8
CP 401
1214 Vernier, Geneva
Switzerland

Tel: +41 22 749 01 11
Email: central@iso.org
Web: www.iso.org

Organization for Economic Cooperation and Development (OECD)

2, rue André Pascal
75016 Paris
France

Tel: +33 1 45 24 82 00
Contact Form: www.oecd.org/contact
Web: www.oecd.org

International Road Transport Union (IRU)

Voie Creuse 16
CH-1211 Geneva 20
Switzerland

Contact Form: www.iru.org/contact
Web: www.iru.org

International Chamber of Commerce

33–43 President Wilson Avenue
75116 Paris
France

Tel: [33] (0) 1 49 53 28 28
Email: icc@iccwbo.org
Web: www.iccwbo.org

World Intellectual Property Organization (WIPO)

34, Chemin des Colombettes
CH-1211 Geneva 20
Switzerland

Tel: +41 22 338 9111
Contact Form: www3.wipo.int/contact/en/area.jsp?area=copyright
Web: www.wipo.int


Note: The above information is subject to change. Importers are advised to obtain the most current information from a customs broker, freight forwarder, or the local customs authorities.